Contact Persons:

The entire Tech Team is charged with ‘research and development’ and take time to stay current on the latest relevant technology and to make recommendations for its use in library services.

Contact Robin Hastings to discuss your technology planning needs.  The Technology team is available to provide hardware, software, networking and Web development consulting, including quotes and documentation for Board presentations.

Dan Alexander, Technology Coordinator, is charged with:

  • Providing technical assistance to member libraries by telephone, remote access and onsite visits, including software and hardware installation and upgrades, troubleshooting, security upgrades, and other areas as needed
  • Researching, evaluating and bidding out hardware and software. Provide written and oral technology recommendations for member libraries, as needed
  • Providing training and assistance to strengthen local technical support personnel in member libraries
  • Assisting Systems Administrator with planning, managing and supporting technology resources, including networking

Ryan Sipes, Systems Administrator, is our systems administrator and is charged with:

  • Maintaining Internet connectivity, network, and servers used by NEKLS
  • Quickly resolving problems with a minimum of downtime and managing back-ups
  • Administering the statewide My Kansas Library on the Web project and assisting with training and troubleshooting
  • With the Technology Coordinator, planning and implementing public access computer solutions
  • Administering email services for the System and member libraries. Also maintaining the domain name server and assisting libraries with the purchase of domain names
  • As a member of the NExpress team, assisting with member support, troubleshooting, and Web development. Also communicating support issues with the NExpress hosting provider and Koha community.
  • Assisting the Tech Team as needed with advanced Web development, network infrastructure and security, and training

Robin Hastings, Director of Technology Services, takes responsibility for all technology-related functions of the Northeast Kansas Library System and is charged with:

  • Leading the system’s technology services program, collaborating with and supervising other technology staff
  • Taking a leading role in the NExpress shared regional catalog project, including orientation, migration, training, support and communicating with the NExpress support and hosting provider
  • Providing automation planning support
  • Working with the Technology Coordinator to provide technology training for member libraries and System staff
  • Working in collaboration with the Director and other System consultants to plan and implement the System’s long range goals and mission
  • Supporting development of Internet and computer use policies
  • Managing the System’s Technology planning and providing support to member libraries in technology planning, particularly for e-rate
  • With the Systems Administrator, coordinating WordPress training for My Kansas Library on the Web participants in the System and statewide

We encourage librarians to contact us and make recommendations for additional areas of training. Training formats include on-site consultations, hands-on workshops, classroom style workshops, and telephone consultations.

There is no charge to member libraries, except for occasional special training workshops as indicated.

Software Licenses

Contact Person: Dan Alexander

The System provides software licenses to interested libraries in order to reduce costs to member libraries for mission critical software. Currently, NEKLS offers anti-virus software, Faronics Deep Freeze, and Logmein.


  • NEKLS provides anti-virus software at or below cost to libraries. This software will install on any windows computer or server, and provides effective protection against computer viruses.
  • ScreenConnect is remote access software that allows NEKLS staff to log on to a computer in a library from the system office or other distant location, and perform troubleshooting and repair of minor computer problems, software upgrades, computer configuration and similar tasks. This software is provided at no charge to libraries, and may be installed on any type of computer.
  • Deep Freeze is a high quality security application for computers. It copy protects computer hard disk drives to prevent any unauthorized changes to the disks, thus maintaining the original computer configuration. Deep Freeze should only be installed on public access computers.
  • NEKLS helps member libraries use the Tech Soup software donation service.
  • The Technology Coordinator coordinates group quotes and consults with member libraries to order technology equipment.


As part of NEKLS Care, we will be providing software licenses through NEKLS according to the following scheme:

  • ESET NOD32
    NEKLS provides 20 copies to any member library.
  • DeepFreeze
    NEKLS provides 20 copies to any member library.
    Additional copies will be available at our cost, around $35.00 for each new license or $7.00 for a yearly renewal.

E-Mail Service

Contact Person:

Ryan Sipes

NEKLS hosts discussion lists on the mail server for member libraries. Discussion list software simplifies the process of distributing e-mail to a large number of e-mail addresses in a consistent manner and facilitates online discussion between people with an interest in a topic.

Gmail Chat with the NEKLS Technology Staff

Service Target: All Libraries

Contact Person: All Staff

Anyone is invited to add us to your chat contact list, and we will be there for one on one end-user support when available. Most NEKLS staff can be added through their email address at

Kansas Technologists group on Facebook

Service Target: All Libraries Technology Staff

Contact Person: Dan Alexander

Techies from all over are invited to join us on Facebook by joining our Kansas Library Techies group. Start socializing and networking right here: Facebook Group


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